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are home warranty plans worth the cost In the USA, home warranty is a contractual agreement provided to an owner of a house by any of a number of different types of entities such as home builders, risk management groups, or others. The home warranty industry was founded in 1971 by American Home Shield. In the strictest legal sense a warranty of any kind within the United States must adhere to guidelines set at the states' and federal government's levels. However, the words "home warranty" are not always used explicitly to mean a legal warranty is being conveyed. In many cases, at least in the United States, a home warranty is not a warranty at all, but rather a home service contract that covers the repair and/or replacement costs of home appliances, major systems such as heating and cooling, and possibly other components of a home, structural or otherwise. The home service contract generally covers home systems such as the home’s plumbing or electrical, and appliances like dishwashers that fail from old age/normal wear and tear. Coverage varies significantly across home warranty companies. Home warranty contracts do not cover all home repairs. Basic home warranty coverage includes the main systems of the home and certain appliances. Most companies cover plumbing, electrical, heating systems, as well as refrigerators, dishwashers, and Microwave ovens. Some charge additional coverage for appliances such as clothes washers and clothes dryers.

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They don't know, they said. "Exasperated, Torine asked Bamboozled for help. FIGHTING THE RUNAROUNDWe reviewed Torine's extensive call sheet and the warranty, and then we did some poking around. HMS National is a brand of Cross Country Home Services CCHS, whose warranties are underwritten by HomeSure of America. Making the names a little more complicated, HMS is in the process of rebranding to a new name: Cinch Home Services. This all matters because a company's reputation is linked to its name. Name changes and corporate layers, like in this case, make it hard for consumers to research a company. The Better Business Bureau shows more than 2,300 complaints against HomeSure. Better Business Bureau Among the items we found: The Better Business Bureau BBB received more than 2,300 complaints about HomeSure nationwide in the past three years. That sounds like a lot, but as past Bamboozled columns have shown, it's impossible to tell whether a complaint number is high or low without having the perspective of knowing how much business a company does. We asked CCHS, but a spokeswoman refused to say how many warranties it has.

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5. 4/30 AHS sent another company out. I never heard back from them. 5/16 I called, requested a full refund and then was told I could use my own company and that I would be refunded the $100 I had paid for their service call. 5/21I sent them invoices. I called several times to check on everything, never received a callback.