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who regulates home warranty companies in north carolina 2 10 could care less about helping us out. They have been nothing but robots on the phone, not interested in going the extra mile to help expedite the process, no sympathy, nothing but "this is our policy" so here we are almost a month without my washing machine and we have no end in sight. Repairman came out once to confirm what we already told them was the problem, then we were told two weeks for the part, then nope they don't make the part anymore it's discontinued, then "Nope. We have one", repairman comes back, nope still doesn't work, he said he was going to recommend to 2 10 a replacement machine because ours is discontinued and they don't make the part anymore. Spoke to 2 10, "Nope. We are not doing that.

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You also need to keep up with regular maintenance for your appliances so that way they won't be considered "neglected" and that will not be covered by your warranty. ANSWER: Never buy them. Don’t buy home warranties. Don’t buy extended warranties. Don’t buy any of those kinds of things. The reason is very simple. About 85% of the home warranty amount is absolutely profit and commission to the people. It is unbelievable—the vast majority. About 12% of the extended warranty or the home warranty or the electronics warranty is actually the risk that you’re taking. In other words, the cost of the average item breaking down within the warranty period usually runs about 12%. The rest of what you’re paying is profit, commissions, overhead and marketing costs.

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1. Back at Torino's home, the air conditioner was fixed and he was happy with the repair person. The next day, Torine received a customer satisfaction survey from HMS. "I thought it would be fun and I marked all 'very dissatisfied,' but I just became more angry," he said. Angry, yes, but at least he won't be hot and bothered anymore. Have you been Bamboozled?Reach Karin Price Mueller at . Follow her on Twitter @KPMueller. Find Bamboozled on Facebook. Mueller is also the founder of NJMoneyHelp. com. Stay informed and sign up for NJMoneyHelp.